When you become a Member of the Destination University Student Center, you will have access to all of these current and future webinars. You can view any webinar at your convenience from any computer. All you have to do is login, find the training you'd like to watch, click on the title and it begins. It's that easy!
» PLUS: Every month there will be new webinars to view as we are continually taping new trainings.
» PLUS: Every month we conduct a Live Webinar presented by one of our business experts where you can ask your own questions directly to them.
» PLUS: If you ever miss a Live Webinar, don't worry. All Live broadcasts are recorded and available to view on-demand in the Destination University Student Center. Just login when you have time and watch at your convenience.
Webinars are listed below by Topic Area.
BUSINESS APPEARANCE:
• Capturing Customers in 7-Seconds When They Walk in Your Door
• Store Windows That Drive Traffic and Sales
• Effective Checkout Areas that Create Lasting Impressions and Sales
• Using Customers in Your Graphics
BUSINESS STRATEGY:
• Introduction to Becoming a Destination Business
• Reevaluating Your Marketplace: It's Bigger Than You Think
• Understanding the 5 Consumer Time Zones
CUSTOMER SERVICE
• How to Develop Ultra-Services That Customers Love
EMPLOYEE PERFORMANCE:
• Using Humor in the Workplace: Create a Stronger Business and a Better Team
FINANCE:
• Financial Straight Talk: How to Keep More of What You Make
• Understanding Your Sales Numbers: How to Impact Traffic and Transactions
• Discount Pricing Strategies: What Works, What Doesn't, and Why
• Do's and Don'ts in Making Donations
HIGH TECH MARKETING & SOCIAL NETWORKING:
• Introduction to Effective Email Marketing
• Top 10 Website Mistakes
• Does Your Business Need Social Networking?
• Getting Started Using Twitter: Is it Right for Your Business?
• Getting Started Using Facebook: From Friends to Fans
• Getting Started Using LinkedIn: Today's Business Card
LEADERSHIP SKILLS:
• Improving Business Performance and Attitude in Tough Financial Times
• Trusting Your Intuition in Times of Crisis
• Achieving Leadership Balance: Running Your Business vs. It Running You
MARKETING and ADVERTISING:
• Applying Madison Avenue Advertising to Your Business, 1-4
• Creating and Using the Consumer Hook to Grow Your Business
• Using Bounceback Promotions: The Easiest Way to Pull Customers Back
• Building Word-of-Mouth: The Secrets of Testimonial Capturing
• The Basics of Guerilla Marketing
• Identifying the Most Profitable Customers
• Proactive vs. Passive Marketing: Which Are You Doing?
• Using Accolades and Praise in Your Marketing and Merchandising
• Using Horizontal Marketing to Capture More Top 10% Customers
• Conducting Free Events and Seminars in Your Business
NETWORKING:
• How Small Talk Can Lead to Big Results in Your Business
PRODUCT DIFFERENTIATION:
• Product Doesn't Matter, but Product Spotlighting Does
• Advanced Product Spotlighting: Creating Signature Items
• Space-to-Sales Planning Your Product Lines
• Building a Micro-Niche Product Line
PUBLIC RELATIONS:
• How to Get Your Business on Television
• Public Relations: Get More Customers at Lower Costs
• Getting Started in PR: Making Contacts
• Year-Round Publicity: Capitalizing on Seasonal Holidays
• Capturing the Media with Obscure Holidays
• Using High Tech PR with Online Press Releases
• Using Google to Catch the Media
SELLING SKILLS:
• Getting Employees to Sell More to Every Customer
UNIQUE POSITIONING
• Creating the Customer Focused Company
• The Foundation of a Destination Business: Your Unique Positioning
• Enhancing Your Unique Positioning
• Creating Business Differences with Larger Competitors